ICT is still young

“Information and Communication Technologies” were adopted in the entreprise world in the 70s.

The ICT industry still shows a lack of process maturity in comparison with other older industries like manufacturing, medical or finance.

Humans have been working in these other industries for centuries and they have improved the operations, the value chain and the required skills.

ICT is very young and must get mature in a very dynamic market, that challenges executives and managers to develop and improve the processes, the systems, the people skills and simultaneously to keep the service under control.

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